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Be prepared for new security enhancements to your UHCdental.com account

Q3 Word of Mouth newsletter 2024

In March 2025, OneHealthcare ID (OHID) is taking measures to enhance the data security on your UHCdental.com account and will be removing the use of email as an authentication option. The following authentication options are currently in place but may require action on your part:

  • Short Message Service (SMS)/text messaging  
  • Phone callback with non-interactive voice response (IVR)
  • Microsoft (MS) Authenticator

If these methods are not an option for your organization, we’re working on other solutions to meet your needs. These options will be coming later in 2024.

How to prepare

To get ready for these enhancements, we recommend users add/or verify the phone number on your OHID account is correct. If actions aren’t taken to adopt an alternative authentication option, you may be unable to log in to UHCdental.com in the future.

For more details on these upcoming changes, please visit our OHID user guide.