Provider Online Academy
Welcome to Provider Online Academy. Explore our library of interactive courses, videos, state-specific trainings and tutorials that will help you navigate our provider portals, administer and learn about our dental plans and more.
Dental Provider Product Overview course
This course provides you with an overview of our Medicare, Medicaid and commercial products.
Course categories
Learn more about all the online solutions to simplify the insurance process and drive operational efficiency. Course spotlight |
Signing Documents Electronically Using Adobe Acrobat
Learn how to electronically sign documents, whose signature is required and system requirements for best experiences.
Learn how you can save time, get better documentation and reduce paper by using our online self-service tools.
Course spotlight
UHCdental.com User Guide
Our portal provides robust digital resources when you need them. This course gives you an introduction and tour of our portal features.
Additional courses
Credentialing and Recredentialing with UHC Dental
Dental Care During Pregnancy
Learn about how a mother’s dental conditions affect the developing baby, and dental care considerations throughout the pregnancy.
Dental Health Maintenance Organization (DHMO) Texas and California Only
Dental Provider Products Overview
ePayment Center Setup and Demo
ePayment Center Password Reset Demo
Smoking Cessation: Oral Health and Tobacco Connection
Learn about the importance of smoking and associated health conditions, and the oral effects of tobacco use and cessation methods.
Get more information about our Medicaid products and the tools and resources designed to support your practice. Course spotlight |
Medicaid Dental Provider Manual
This course provides high-level review of the key areas that you’ll be using frequently, including eligibility verification, claims submission and locating resources that will speed up productivity.
Additional courses
Dental Care During Pregnancy
Learn about how a mother’s dental conditions affect the developing baby, and dental care considerations throughout the pregnancy.
Dental Hub Portal Training
Register at the Dental Hub to access training videos related to adding a patient, checking a patient’s eligibility, submitting claims & treatment estimates and more
Dental Hub Registration and Overview Training
Are you new to the Dental Hub or need help with registering? Select Get Started to view the registration video or join a live webinar.
Credentialing and Recredentialing with UnitedHealthcare Dental
Dental Provider Products Overview
ePayment Center Setup and Demo
Smoking Cessation: Oral Health and Tobacco Connection
Learn about the importance of smoking and associated health conditions, and the oral effects of tobacco use and cessation methods.
Get more information about our Medicare programs and the tools and resources designed to support your practice. Course spotlight |
Medicare Advantage Video
Find out what Medicare Advantage has in store for you. |
Review our Texas Medicaid and CHIP products and information on prior authorizations, appeals and early and periodic screenings.
Course spotlight
UHC Dental Texas Children’s Medicaid and CHIP Overview
This required training* gives an overview on important processes including how to submit appeals, grievances and complaints. |
Additional courses
Texas Medicaid and CHIP Provider Manual Overview – Required training*
Cultural Competency and Americans with Disabilities Act – Required training*
Fraud, Waste and Abuse – Required training*
Texas Health Steps – Required training*
Dental Hub Portal Training
Register at the Dental Hub to access training videos related to adding a patient, checking a patient’s eligibility, submitting claims & treatment estimates and more
Dental Hub Registration and Overview Training
Are you new to the Dental Hub or need help with registering? Select Get Started to view the registration video or join a live webinar.
ePayment Center Setup and Demo
External Medical Review (EMR) Provider Training
Specialty Referral for California, Nevada and Texas
*Access required attestation form in online course.
- Digital solutions
- Commercial
- Medicaid
- Medicare
- State-specific training
- Texas Medicaid and CHIP
Learn more about all the online solutions to simplify the insurance process and drive operational efficiency. Course spotlight |
Signing Documents Electronically Using Adobe Acrobat
Learn how to electronically sign documents, whose signature is required and system requirements for best experiences.
Learn how you can save time, get better documentation and reduce paper by using our online self-service tools.
Course spotlight
UHCdental.com User Guide
Our portal provides robust digital resources when you need them. This course gives you an introduction and tour of our portal features.
Additional courses
Credentialing and Recredentialing with UHC Dental
Dental Care During Pregnancy
Learn about how a mother’s dental conditions affect the developing baby, and dental care considerations throughout the pregnancy.
Dental Health Maintenance Organization (DHMO) Texas and California Only
Dental Provider Products Overview
ePayment Center Setup and Demo
ePayment Center Password Reset Demo
Smoking Cessation: Oral Health and Tobacco Connection
Learn about the importance of smoking and associated health conditions, and the oral effects of tobacco use and cessation methods.
Get more information about our Medicaid products and the tools and resources designed to support your practice. Course spotlight |
Medicaid Dental Provider Manual
This course provides high-level review of the key areas that you’ll be using frequently, including eligibility verification, claims submission and locating resources that will speed up productivity.
Additional courses
Dental Care During Pregnancy
Learn about how a mother’s dental conditions affect the developing baby, and dental care considerations throughout the pregnancy.
Dental Hub Portal Training
Register at the Dental Hub to access training videos related to adding a patient, checking a patient’s eligibility, submitting claims & treatment estimates and more
Dental Hub Registration and Overview Training
Are you new to the Dental Hub or need help with registering? Select Get Started to view the registration video or join a live webinar.
Credentialing and Recredentialing with UnitedHealthcare Dental
Dental Provider Products Overview
ePayment Center Setup and Demo
Smoking Cessation: Oral Health and Tobacco Connection
Learn about the importance of smoking and associated health conditions, and the oral effects of tobacco use and cessation methods.
Get more information about our Medicare programs and the tools and resources designed to support your practice. Course spotlight |
Medicare Advantage Video
Find out what Medicare Advantage has in store for you. |
Review our Texas Medicaid and CHIP products and information on prior authorizations, appeals and early and periodic screenings.
Course spotlight
UHC Dental Texas Children’s Medicaid and CHIP Overview
This required training* gives an overview on important processes including how to submit appeals, grievances and complaints. |
Additional courses
Texas Medicaid and CHIP Provider Manual Overview – Required training*
Cultural Competency and Americans with Disabilities Act – Required training*
Fraud, Waste and Abuse – Required training*
Texas Health Steps – Required training*
Dental Hub Portal Training
Register at the Dental Hub to access training videos related to adding a patient, checking a patient’s eligibility, submitting claims & treatment estimates and more
Dental Hub Registration and Overview Training
Are you new to the Dental Hub or need help with registering? Select Get Started to view the registration video or join a live webinar.
ePayment Center Setup and Demo
External Medical Review (EMR) Provider Training
Specialty Referral for California, Nevada and Texas
*Access required attestation form in online course.